Online Billpay
To register your account online or to pay your bill, click here
By Phone
- Call our automated system at 346-439-7222 to make a payment using your 6-digit account number.
- Payment methods accepted: Credit cards (3% processing fee) and e-checks ($1.00 fee).
Customer Support
For billing, service requests and other inquiries use the following:
General Customer Service Number: (281) 367-5511
Customer/Billing Inquiries Email: General@MunicipalOps.com
For general phone inquiries, please contact our Customer Service department Monday through Friday from 8:30 a.m. to 5:00 p. m., with the exception of holidays.
Our payment hours are:
Spring Office
25003 Pitkin Road, Suite D600, Spring, Texas 77386
Phone: 281-367-5511
Monday through Thursday from 8:00 a.m. to 5:00 p.m.
Friday from 8:30 a.m. to 5:00 p.m.
Cypress Office
20141 Schiel Rd, Cypress, TX 77433
Phone: 281-367-5511
Monday through Thursday from 8:00 a.m. to 5:00 p.m.
Friday from 8:30 a.m. to 5:00 p.m.
For after-hour emergencies, please contact our dispatch team at 281-367-5511.
Service Rates:
Water Rate (Single Family Residential)
| $ 11.00 | Minimum Rate for Service |
| $ 1.10 | Rate per 1,000 gallons metered for usage between 3,001 gallons and 100,000 gallons |
| $ 1.38 | Rate per 1,000 gallons metered for usage above 100,001 gallons |
Sewer Rate (Single Family Residential)
| $ 12.65 | Minimum Rate for Service |
| $ 0.99 | Rate per 1,000 gallons metered for usage above 3,001 gallons |